The Natural Gas Department for the City of Elizabethtown provides safe, reliable, and affordable natural gas service to homes and businesses across our community. Our trained professionals maintain and improve the city’s gas distribution system, respond quickly to service needs, and ensure compliance with all safety regulations. From new service connections to ongoing maintenance and emergency response, the department is committed to operational excellence, dependable service, and supporting the continued growth of Elizabethtown.
To identify locations of underground piping and facilities in rural areas, pipeline markers are used. These markers are typically located at road and railroad crossings as well as along the pipeline right of ways.
The markers display:
- The material transported in the line
- The name of the pipeline operator
- A 24-hour emergency telephone number
The marker does not show exact location of the line. It does not indicate depth or pipeline pressure.
If your meter has been replaced due to routine maintenance and gas service left off, or if you suspect any problem, please call 270-763-4215 to have your service restored or to report your concerns.
Natural gas is colorless, odorless and lighter than air. An odorant has been added giving it a very distinct smell so a leak can be readily detected. Other indicators of a possible natural gas leak include but are not limited to:
- Evacuate to an area upwind from the suspected leak immediately
- Do not start motor vehicles or turn on electrical equipment including lights near the suspected leak
- Do not light a match or create any other source of ignition
- Warn others to stay away from the area
- Call 911 to notify fire and police departments once you have reached a safe area
- Call the City of Elizabethtown Natural Gas Department to report the possible leak at 270-763-4215
