Utilities Office

Elizabethtown City Hall

E-mail:

kim.compton@elizabethtownky.gov

 

  • Hours:

    Mon-Thurs, 8am-5pm; Friday, 8am-4:30pm

  • Location:

    1st Floor of City Hall

  • Address:

    P.O. Box 550
    200 West Dixie Avenue
    Elizabethtown, KY 42701

  • The Utilities Office is responsible for billing customers for City gas and sewer services. The Utilities Office also offers budget billing for homeowners who wish to participate.


    Natural Gas Information
     Source: Texas Gas Transmission Corporation
     Size of Transmission
     Mains:
    26 inch (supplier)
    6 and 8 inch (distributor)
     Distribution Mains: 1-6 inches
     Distribution Pressure: 30-35 psi
     BTU Content: 1,004 BTU per cubic feet

    Bills, notices, and refunds are mailed to the customer at the address listed on file at the utilities office. Meters are read and billed monthly. Bills are due and payable by the due date printed at top of bill. If bills are not paid within ten days, services may be terminated without further notice. Automatic Bank withdrawal is available by completing an application form at the Utilities Office.

    To discontinue service, notice must be given to the Utilities office. Otherwise, the customer shall remain liable for all services used until the notification is given.